TSA
Driving Sales Growth & Operational Excellence: TSA Auto's Digital Transformation Success
"We're highly satisfied with Cric's work quality and streamlined process. Their expertise in digitizing our sales process exceeded expectations. We're pleased with the results and plan to continue working with them to enhance our web application with new features."
Challenges
Key Challenges Faced by TSA Auto
The client's sales process predominantly operated through manual methods, relying on traditional approaches for order placement and processing. This outdated system posed significant challenges, introducing inefficiencies and delays in order fulfillment.
Most of the client's website pages required user credentials to access, creating barriers for potential customers to explore their product offerings and resulting in a limited online presence.
The lack of an organized system for managing their extensive product catalog made it challenging for the TSA team to keep track of available parts and efficiently fulfill orders.
Solutions
Digitized TSA Auto's Manual Sales Process for Efficiency & Growth
- We developed a user-friendly E-commerce web application that allowed customers to easily browse and order parts online.
- This digital solution streamlined the ordering process, reducing manual errors and enhancing order efficiency.
Leveraging our technical expertise, we ensured that the web applications were robust, secure, and optimized for performance, delivering a seamless user experience for both customers and the client's TSA team.
- Restructure the website to allow open access to essential product information and selected pages, eliminating barriers for potential customers.
- We created a comprehensive admin dashboard for the TSA team, providing them with a centralized platform to manage the product catalog and oversee the entire order cycle, from order arrival to fulfillment.
Results
A Synopsis of Our Accomplishments
Contact us
Grow your business with our digital solutions
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